Last updated 4th June 2023
At Teachers2You, students are at the centre of everything we do. The Child Protection Policy below clearly outlines each of the steps we take to ensure all of our students are safe, supported and comfortable at all times throughout their time with Teachers2You.
The Child Protection Policy (the ‘policy’) guides contractors of Teachers2You (‘we/our’) on how to appropriately and professionally behave when interacting with children (minors under 18 years of age) on our online platform, to deliver one-on-one, online tutoring services (‘service’). This policy also outlines the steps taken by the Teachers2You organisation and Director (they) to build and maintain a safe learning environment for all children, that is inclusive, supportive and transparent.
At Teachers2You, children are actively participating in one-on-one, online tutoring services with a qualified, professional teacher via a video link platform (LessonSpace). Each tutoring session is individualised and one-on-one, meaning there is one tutor and one student. To ensure children feel safe and comfortable at all times, parents will always have the option to sit in, or join in via a secure link, the session or remain within earshot of the session at all times. We also encourage feedback from parents and children, and support their right to raise concerns at any point. We respect their thoughts and strive to involve them in any decision-making processes that directly affect them.
Teachers2You follows a rigorous tutor recruitment, verification and approval process. When applying to become a Teachers2You tutor, all teachers must provide the following documents:
After all documents have been uploaded and verified, a thorough interview is conducted with the applicant to establish an understanding of the potential tutor’s qualities, strengths and any areas of concern that may become apparent.
Should any contractor, student or parent/guardian develop concerns about a student’s wellbeing or safety, a call can be made to 1300 or email to sam@teachers2you.com.au (‘Director’). All correspondence must include the complainant’s full legal name, contact details, corresponding student name and a detailed description of the concerns and date the concern was raises. Please direct all concerns with the subject ‘Child Safety Complaint.’
The Director is a Mandatory Reporter under the Children and Young Persons Care and Protection Act 1998. Should the Director find any cases where a student’s wellbeing or safety may or has been compromised, they will report the matter to the relevant agencies when required.
Any contractor found contravening the applicable laws surrounding this Child Protection Policy or the Child Protection Policy itself will be immediately removed from the platform and cease to engage with Teachers2You until the issue is resolved or their employment will be terminated. Any student found contravening the applicable laws surrounding this Child Protection Policy or the Child Protection Policy itself will be removed from the platform until the issue is resolved or their profile will be terminated indefinitely.
All contractors will have access to a copy of the child protection policy, privacy policy, and contractor agreement, detailing all expectations when engaging with students as a Teachers2You Tutor. Our tutors will be encouraged to contact the Teachers2You team, should they have any questions or concerns.
This Child Protection Policy conforms with the Child Protection (Working with Children) Act 2012 and Children and Young Persons (Care and Protection) Act 1998.
This Child Protection Policy itself is an internal Policy of Teachers2You. It should be read in accordance with the Teachers2You Parent Agreement and Privacy Policy.
Our policy will be discussed during all interviews with prospective tutors. Students and/or parents/caregivers commencing our services will also receive a copy of the Child Protection Policy and Parent Agreement.
This Child Protection Policy will be reviewed every two years and will incorporate feedback and suggestions from key stakeholders, including contractors, students and parents/guardians.
Real stories of transformation from our students.
“Chemistry used to be my hardest subject, and no matter how much I studied, I couldn’t grasp the concepts. My grades were slipping, and I felt stuck. Then my parents signed me up with Teachers 2You, where I started working with Mr. Ahmed. He explained everything clearly and made it interesting with real-life examples. My grades improved, and now I feel confident and actually enjoy Chemistry!”
“Math used to intimidate me, and I always felt behind in class. My parents noticed I was struggling but didn’t know how to help. Then we discovered Teachers 2You, and I started working with Ms. Jones. She explained things at my pace, and soon I began to understand and even enjoy math. Now, I’m confident in class, and my parents are thrilled with my progress!”
“I’ve always loved reading, but writing essays was a struggle for me. Teachers 2You connected me with Mrs. Brown, who helped me organize my thoughts and structure my essays. After a few months, my writing improved, and I started getting top marks. Now, I enjoy writing as much as reading!”
“Physics used to feel impossible, and my grades were slipping. Then I started working with Mr. Carter from Teachers 2You, who explained everything in simple steps and patiently answered all my questions. After a few lessons, I felt more confident, and my marks started improving. By the time exams came around, I felt prepared and even started to enjoy Physics. ”
“Reading used to be tough for me, and I felt bad because my mates were better at it. My mum signed me up for Teachers 2You, and I started working with Miss Taylor. She was really kind and helped me with sounding out words and gave me fun stories to read. Now I can read without getting stuck, and last week I even got a gold star from my teacher!”
“I never liked History—it felt like just memorising boring facts and dates. My grades were bad, so my parents signed me up for Teachers 2You, and I started working with Mr. Wilson. He made History interesting by connecting it to real stories, not just dates. My grades improved, and now I’m even thinking of taking it for my HSC!”
